Our company, located in Russia, manufactures steel structures and heavy equipment. We needed an electric flatbed truck with a turntable function to maneuver and transport heavy workpieces in a narrow workshop. Because the project was unique, we valued the supplier's technical support and expertise.
Before contacting Henan PEISA, we consulted several other companies, but most offered unclear technical details and inefficient communication. PEISA impressed us first with its professionalism, responsibility, and strong problem-solving skills.
During the project discussion phase, we raised a crucial technical requirement: a circuit diagram and control system layout for the turntable to confirm its compatibility with our existing production line. While initially seeking to gauge their technical capabilities, the PEISA engineering team quickly provided a professional circuit diagram and offered free technical support. Furthermore, they proactively explained details such as how the control system achieves turntable positioning, how safety limit switches are implemented, and how wiring complies with national standards.
Throughout the entire communication process, no matter what we asked—even highly specialized technical questions like "How is the motor synchronized?" and "Does the turntable support secondary limit protection?"—they provided clear answers, which reassured us.
We believe PEISA isn't just selling products; they're providing complete engineering solutions. They didn't simply reply with "Yes," but demonstrated their "why" with drawings and technical thinking.
Summary:
✔ Strong technical expertise and extensive engineering experience
✔ Free turntable circuit diagrams and design advice
✔ Quick and professional responses
✔ A long-term partnership
This partnership experience has convinced us that Henan PEISA is not just an equipment supplier, but a trustworthy industrial partner.
